Contacting Us
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For privacy and data protection inquiries, questions, data access requests or to contact the Privacy Officer, please submit your request through our Global Privacy Portal. |
If you are making a rental or visiting a website or mobile site in the following countries, the Data Controller will be listed as below.
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| Country | Data Controller | Contact Information |
| United States of America | Enterprise Holdings, Inc. | Enterprise Privacy Questions 600 Corporate Park Drive St. Louis, MO 63105 |
| Canada | Enterprise Rent-A-Car Canada Company | Enterprise Privacy Questions 709 Milner Drive Scarborough, Ontario M1B 6B6 Canadian Customers may also seek advice from the Office of the Privacy Commissioner of Canada (at 1-800-282-1376) or their provincial commisioner |
| United Kingdom | Enterprise Rent-A-Car UK Limited | Enterprise Privacy Questions Enterprise House Melburne Park,Vicarage Road Egham Surrey TW20 9FB |
| Ireland | ERAC Ireland Limited | Enterprise Privacy Questions Unit 4 Lyncon Court Snugborough Road Blanchardstown Business Park, Dublin 15 |
| Germany | Enterprise Autovermietung Deutschland B.V. & Co. KG | Enterprise Privacy Questions Mergenthalerallee 42, 65760, Eschborn |
| France | Enterprise Holdings France S.A.S. | Enterprise Privacy Questions 37 rue du Colonel Pierre Avia 75015, Paris |
| Spain | Autotransporte Turistico Espanol, S.A. | Enterprise Privacy Questions Avenida del Ensanche de Vallecas 37, 28051 Madrid |
| If you are visiting our website, mobile app or mobile site for the countries listed below (i.e. with a country suffix relevant to these countries), then the controller for that site will be as listed below. If you make a rental in one of these countries, the controller for the rental will be the franchisee identified in the rental agreement. |
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| Country | Data Controller | Contact Information |
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| Albania, Austria, Belgium, Bosnia. Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Montenegro, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey |
EAN Data Services UK Limited | Enterprise Privacy Questions Enterprise House Melburne Park,Vicarage Road Egham Surrey TW20 9FB |
| If you are located within the European Economic Area and you use a "pre-pay" function, the controller for your payment information is listed below. |
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| Country | Data Controller | Contact Information |
| European Economic Area | EAN Data Services UK Limited | Enterprise Privacy Questions Enterprise House Melburne Park,Vicarage Road Egham Surrey TW20 9FB |
| If you are an Emerald Club Member located within the European Economic Area or Switzerland, the controller for your information is listed below. |
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| Country | Data Controller | Contact Information |
| European Economic Area, Switzerland |
EAN Data Services UK Limited | Enterprise Privacy Questions Enterprise House Melburne Park,Vicarage Road Egham Surrey TW20 9FB |
| For all other global locations where we have a website, mobile site or mobile app, the controller for the data you provide on or through the website, mobile site or mobile app is listed below. If you make a rental in one of these countries, the controller for the rental will be the franchisee identified and its contact information will be the contact details provided in the rental agreement. |
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| Country | Data Controller | Contact Information |
| All Other Global Locations |
Enterprise Holdings, Inc. |
Enterprise Privacy Questions 600 Corporate Park Drive St. Louis, MO 63105 |
For any specific EU enquiries or complaints, our data protection officer can be reached by contacting dpo@ehi.com |
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