Contacting Us

 

For privacy and data protection inquiries, questions, data access requests or to contact the Privacy Officer, please submit your request through our Global Privacy Portal.

 

If you are making a rental or visiting a website or mobile site in the following countries, the Data Controller will be listed as below.

 

Country Data Controller Contact Information
United States of America Enterprise Holdings, Inc. Enterprise Privacy Questions
600 Corporate Park Drive
St. Louis, MO 63105
Canada Enterprise Rent-A-Car Canada Company Enterprise Privacy Questions
709 Milner Drive
Scarborough, Ontario M1B 6B6

Canadian Customers may also seek advice from the Office of the Privacy Commissioner of Canada (at 1-800-282-1376) or their provincial commisioner
United Kingdom Enterprise Rent-A-Car UK Limited Enterprise Privacy Questions
Enterprise House
Melburne Park,Vicarage Road
Egham Surrey TW20 9FB
Ireland ERAC Ireland Limited Enterprise Privacy Questions
Unit 4 Lyncon Court
Snugborough Road
Blanchardstown Business Park, Dublin 15
Germany Enterprise Autovermietung Deutschland B.V. & Co. KG Enterprise Privacy Questions
Mergenthalerallee 42, 65760, Eschborn
France Enterprise Holdings France S.A.S. Enterprise Privacy Questions
37 rue du Colonel Pierre Avia 75015, Paris
Spain Autotransporte Turistico Espanol, S.A. Enterprise Privacy Questions
Avenida del Ensanche de Vallecas 37, 28051 Madrid
If you are visiting our website, mobile app or mobile site for the countries listed below (i.e. with a country suffix relevant to these countries), then the controller for that site will be as listed below. If you make a rental in one of these countries, the controller for the rental will be the franchisee identified in the rental agreement.
Country Data Controller Contact Information
Albania, Austria, Belgium, Bosnia. Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Montenegro, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey
EAN Data Services UK Limited Enterprise Privacy Questions
Enterprise House
Melburne Park,Vicarage Road
Egham Surrey TW20 9FB
If you are located within the European Economic Area and you use a "pre-pay" function, the controller for your payment information is listed below.
Country Data Controller Contact Information
European Economic Area EAN Data Services UK Limited Enterprise Privacy Questions
Enterprise House
Melburne Park,Vicarage Road
Egham Surrey TW20 9FB
If you are an Emerald Club Member located within the European Economic Area or Switzerland, the controller for your information is listed below.
Country Data Controller Contact Information
European Economic Area, Switzerland
EAN Data Services UK Limited Enterprise Privacy Questions
Enterprise House
Melburne Park,Vicarage Road
Egham Surrey TW20 9FB
For all other global locations where we have a website, mobile site or mobile app, the controller for the data you provide on or through the website, mobile site or mobile app is listed below. If you make a rental in one of these countries, the controller for the rental will be the franchisee identified and its contact information will be the contact details provided in the rental agreement.
Country Data Controller Contact Information
All Other Global Locations
Enterprise Holdings, Inc. 
Enterprise Privacy Questions
600 Corporate Park Drive
St. Louis, MO 63105

For any specific EU enquiries or complaints, our data protection officer can be reached by contacting dpo@ehi.com