Global Data Transfers and Processing

In order for us to operate and provide you with services globally, the information that you provide to us or that we collect may be transferred or accessed by entities around the world, including:

Franchisees/Fulfilment Provider/Corporate-Owned Locations

If you book a reservation to be fulfilled by a franchisee or fulfilment provider in another country or an Enterprise corporate-owned location (e.g. in the United States, Canada, Germany, Spain, France, Ireland and the United Kingdom), we will transfer your personal information to our franchisee, fulfilment provider or local affiliate in that country in order to facilitate your requested transaction.

Enterprise Global Information Systems Based in the United States

Enterprise maintains its global information systems in the United States.  If you provide us with or if we collect personal information about you outside of the United States, we will transfer and maintain your personal information in the United States.

When we transfer your personal information and process it in the United States, we do so in accordance with European Commission-approved standard contractual clauses (or other similar standard as applicable to your country) and maintain our certification status with the US Privacy Shield Framework (described below).

Third-Party Service Providers

We utilise third-party service providers who are located outside the countries where we have corporate-owned locations, such as call centre support, claims processors and IT providers. When we transfer your personal information to our third-party service providers who are located outside the European Economic Area (EEA), we use European Commission-approved standard contractual clauses.

Visit the Contact Us page for the data controller applicable to your transaction.