Your Rights

EU General Data Protection Regulation (GDPR), UK Data Protection, Brazilian General Data Protection Law (LGPD), and Japan's Act on the Protection of Personal Information (APPI)

If GDPR, UK Data Protection, LGPD or APPI is applicable to your transaction in the European Economic Area, United Kingdom, Switzerland, Brazil or Japan, you have the right to:

  • Opt out of some collection or uses of your personal information, including the use of cookies and similar technologies and the use of your personal information for marketing purposes, and the anonymisation of your personal information for data analyses;
  • Access your personal information, rectify it, restrict or object to its processing or subject to exemptions under law, request its deletion;
  • Receive the personal information you provided to us to transmit it to another company;
  • Withdraw any consent provided; and
  • Where applicable, lodge a complaint with your supervisory authority.
  • Contact our Data Protection Officer ( or submit a privacy complaint through our Global Privacy Portal form.


Under the California Consumer Privacy Act (CCPA), California residents have certain rights with respect to personal information about them we have collected.  If you are a California resident, you may exercise the following rights regarding your personal information, subject to certain exceptions and limitations:

  • Right to access the personal information we have collected about you and learn how we collect this information, our purpose in collecting it and the types of parties we may have disclosed it to;
  • Right to delete the personal information we have collected from you; and
  • Right to opt out of our sale(s) of your personal information, if applicable.
  • The right not to receive discriminatory treatment for the exercise of [the relevant] privacy rights conferred by the CCPA


If you are a resident of Canada, you have the right to:

  • Access your personal information and rectify it;
  • Withdraw any consent provided; and
  • Where applicable, lodge a complaint with your supervisory authority.


Exercising Your Rights

You may exercise any applicable rights described above by accessing our Global Privacy Portal on our Contact Us page.  If you wish to lodge a complaint with a supervisory authority, in Europe you may contact the necessary supervisory authority. In Canada, you may contact the Privacy Commissioner of Canada by visiting or at Office of the Privacy Commissioner of Canada, 30 Victoria Street, Gatineau, Quebec, K1A 1H3. 

We may require additional information from you to verify your identity and residence before we can process your request.  For California residents wishing to exercise their rights under the CCPA, you must provide your driving licence or official state identification document in order to provide proof of residence.  Please make sure that you redact your photograph and all identifying information, other than your name, address and driving licence number.  We also reserve the right to restrict access to your information or to limit your rights (e.g. if such disclosure is prohibited by law or if the rights of another individual might be violated).  In some instances, this may mean that we are able to retain your personal information even if you withdraw your consent.

California residents may designate an authorised agent to make a CCPA request on your behalf by completing and signing the form available here.

If you live in British Columbia, Alberta, or Quebec, please refer to the following resources. In British Columbia, you may find information on how to exercise your rights at the British Columbia Office of the Information and Privacy Commissioner website. In Alberta, you may find information on access requests here and making complaints here. In Quebec, you may find information on your privacy rights here at the Commission d'accès à l'information Quebec website


Marketing Preferences

You will be able to opt out of direct marketing communications from Enterprise Holdings and our subsidiaries, affiliates and Franchisees by following the instructions in each communication you receive.  You may also contact us directly using the link at the top of this page.

You can opt out of display ads you see on non-Enterprise sites by clicking on the ad choices icon in the ad or through the privacy settings on the site.