Global Data Transfers And Processing

In order for us to operate and provide you services globally, the information you provide us or that we collect may be transferred or accessed by entities around the world, including:

  • Franchisees/Corporate-Owned Locations: If you book a reservation to be fulfilled by a franchisee in another country or an Enterprise corporate-owned location (e.g., in the United States, Canada, Germany, Spain, France, Ireland and the United Kingdom), we will transfer your personal information to that country in order to facilitate your requested transaction.
  • Enterprise Global Information Systems Based in the United States: Enterprise maintains its global information systems in the United States.  If you provide us or if we collect personal information about you outside the United States, we will transfer and maintain your personal information in the United States.

When we transfer your personal information and process it in the United States, we do so in accordance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (described below) and European Commission-approved standard contractual clauses.

  • Third Party Service Providers: We utilize third party service providers who are located outside the countries where we have corporate-owned locations, such as call center support, claims processors and IT providers. When we transfer your personal information to our third-party service providers who are located outside the EEA, we use European Commission-approved standard contractual clauses.

Visit the Contact Us page for the data controller applicable to your transaction.